Dispatcher tells 911 caller, 'deal with it yourself'

A New Mexico dispatcher has been removed from duty after telling a panicked 911 caller who was trying to save the life of a shooting victim to "deal with it yourself."

Matthew Sanchez was reassigned after officials became aware of the call, fire officials said.


"An internal investigation has been initiated," Albuquerque Fire Chief David Downey said Monday in a statement. "I am taking the allegation very seriously."

The call was made after Jaydon Chavez-Silver, 17, was shot in June as he watched other teens play cards at a friend's house in Albuquerque. He later died. Police have not named a suspect and have made no arrests.


In the recording obtained Tuesday by The Associated Press, the panicked caller snaps at the dispatcher for repeatedly asking whether Chavez-Silver is breathing.


During the call, the female says, "I am keeping him alive!"


Sanchez asks, "Is he not breathing?"


The caller responds, "Barely!"


She is then heard frantically encouraging Chavez-Silver to keep breathing.

"One more breath! One more breath!" she is heard telling the teen. "There you go Jaydon. One more breath! There you go Jaydon. Good job! Just stay with me, OK? OK?"

The dispatcher then asks again, "Is he breathing?"


The female responded, "He is barely breathing, how many times do I have to fuc#ing tell you?"


"OK, you know what ma'am? You can deal with it yourself. I am not going to deal with this, OK?" the dispatcher says.

It seemed from the tape that Sanchez hung up on the caller in mid-sentence.



"No, my friend is dying .," she said as the call ended. But the dispatcher had already hung up.

Jaydon only just arrived to the party when someone either walked or drove past the home and opened fire.

The teen was sitting on a kitchen counter at the party when at least one of the estimated six shots firec into the house struck him.

He later died in a hospital.

A spokesman for Jaydon's family says they're astonished at the call, but want to focus on finding their son's killer.


'We heard rumors about the 911 operator hanging up on the caller when Jaydon was shot bit had no other information. After hearing the call today, it is heartbreaking to listen to.



'Right now, we just want to find the people responsible for this violent, deadly crime. We have set up a reward fund at Bank of the West and it is up to $4000.




AP